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upload schema image not working

Support uSchema Plugin Support upload schema image not working

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #10183
    Anonymous

    Hi Team.

    I’m prompted to upload an image for my business. It is impossible.
    Clicking the button doesn’t change.

    #10196
    BooSpot Team
    Keymaster

    Hi carlos,

    Can you please provide some screenshot to start troubleshooting process?
    If you want, you may reach out to us at support@uschema.io to privately discuss your use-case.

    We might need staging site access to see what is going wrong with the setup.

    Thanks,

    Rao

    #11369
    Anonymous

    Same here, it shows a link with a hash at the end and no action prompted after clicking the ‘Upload image’ button. WP theme is Elementor in this case. Please note that this is during the first step-by-step installation process. When installed, activated and all, it does work in the settings from the plugin itself.

    #11371
    BooSpot Team
    Keymaster

    Hi,
    Can I get a list of active plugins on the website and which theme you are using? With Elementor, are you using “Hello” theme?
    You may create a backup on your website using “All in One WP Migration” plugin and just send that backup file link at support@uschema.io then we can restore it on our development server and track any issue/ conflict.

    Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)
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